Scan Processing Delays

Incident Report for Nightfall

Resolved

This issue has been resolved, and the detection engine is fully operational for all file types.

Posted Feb 16, 2022 - 09:58 PST

Monitoring

We are seeing signs of recovery, we will continue to monitor for stability.

Posted Feb 16, 2022 - 09:26 PST

Identified

We have identified an issue with the OCR in the detection engine and are working on a fix. Scans are progressing but are significantly delayed. We will provide an update on our progress within the next 30 minutes.

Posted Feb 16, 2022 - 09:06 PST

This incident affected: Nightfall Detection Engine.